YOUR AGREEMENT WITH TAKE OFF WITH LANA, AN INDEPENDENT AFFILIATE OF FORA TRAVEL, INC. By using our services, you are signifying your agreement with the following terms and conditions, on behalf of yourself and all members of your traveling party.
1. PLEASE CHECK YOUR DOCUMENTS Please check your documents when you receive
them. You agree to review your itinerary and other travel documents for accuracy and to
inform us promptly of any issues. The names on your documents must match your
government-issued ID. Call us if you have any questions.
2. AGENT FOR SUPPLIERS Take off with Lana (collectively “we” or “us”) act as sales agents for any airline, hotel, car-rental company, tour operator, cruise line, or other service provider named in your itinerary or confirmation (“Suppliers”). We are not responsible for the acts or
omissions of the Suppliers or their failure to adhere to their own schedules, provide
services or refunds, financial default, or failure to honor future trip credits. You
acknowledge that your travel plans may be interrupted or canceled by the Supplier, a
government entity, or another third party over which we have no control. You further
acknowledge that the Supplier's own cancellation, rebooking, and refund policies, subject
to any applicable law that is now or may later be in effect, will govern your rights and
remedies, including your right to receive a refund. We have no special knowledge regarding
the financial condition of the Suppliers and no liability for recommending a trip credit in
lieu of a refund. Take off with Lana makes every effort to work only with Suppliers that
are financially sound and reliable but cannot be held responsible for the actions of the
Supplier.
3. RISKS OF TRAVEL We assume no responsibility for and shall not be liable for the acts or
omissions on the part of any other party not under our control or any acts of God, unsafe
conditions, terrorism, health hazards including pandemics, illness, weather hazards, or the
suitability for a disabled person of any portion of any trip. We have no special knowledge of
dangers during travel or at destinations. For information related to such dangers, we
recommend going to the State Department travel website at www.travel.state.gov, clicking
on "Find International travel Information” then clicking on "Country Information", and filling
in the name of the destination country. For medical and health information, we recommend
going to the Centers for Disease Control website at www.cdc.gov/travel, then clicking on
“Destinations” and scrolling to the name of the destination country. Ultimately it is your responsibility to understand and abide by all requirements and restrictions when traveling. This may include the following: health affidavit forms; health screenings prior to departure and/or upon arrival; temperature screenings prior to departure and/or upon arrival; travel reason affidavit forms; online travel authorizations; airline safety & health requirements, such as health forms, screenings, face coverings; in-country requirements, such as periodic temperature checks, quarantine, face coverings; visas. Failure to meet the requirements and/or restrictions puts you at risk for fines, quarantine, or deportation at your expense.
4. CHECK-IN Minimum check-in for domestic flights is 1 to 1 ½ hours international flights, 2
to 3 hours. Due to heightened security measures, it is advised you allow extra time before
scheduled departure. Failure to arrive within your airline's specified time could result in
denied boarding.
5. PASSPORTS AND VISAS You must have a passport to travel to another country.
International destinations may have additional requirements such as a visa that you must
obtain prior to departure. If you are a non -US citizen, different immigration requirements
apply. You are responsible for contacting the consulate(s) required. Without proper
identification, or passport and necessary visas, you will not be permitted to depart. Call us
if you need assistance with passports or visas. You assume full and complete responsibility
for checking and verifying any and all passport, visa, vaccination, or other entry
requirements of your destination and your connecting points, and all conditions regarding
health, safety, security, political stability, and labor or civil unrest at such destination. Many
countries require your passport to be valid for six months or more after your date of entry.
Some countries will not admit persons convicted of a crime. Some countries require both
parents’ consent for minors to travel.
6. TIMES, FLIGHTS, AND FARES Times, flights, and fares are based on current tariffs that
are subject to change without notice. Please note that flight changes must be tracked
through the airline app or directly with the airline. A paper itinerary cannot track flight
changes, delays, or cancellations.
7. CANCELLATIONS AND REFUNDS Take off with Lana reserves the right to charge
processing fees in the event of full trip cancellations. To change or cancel your flight
itinerary, you must do so prior to the originally scheduled departure. No value remains after
departure. If you are holding guaranteed hotel or car reservations you wish to cancel, you
must contact Take off with Lana directly adhering to the cancellation policy
provided to you at the time of booking. We are not responsible to pay you for any loss you
incur due to your failure to travel or your failure to follow the change or cancel policies of
any travel vendor. Should you re-schedule your trip, the client shall not incur any additional
processing fees.
8. HOTELS Hotels are usually confirmed on a guaranteed payment or deposit basis. If you
cancel or change plans, please notify Take off with Lana within the time period
specified by that hotel. Rules may vary by property.
9.Take off with Lana STRONGLY RECOMMENDS TRAVEL INSURANCE If you elect
to purchase travel insurance, the terms of the policy will dictate whether, and to what
extent, coverage for any financial loss may exist under the circumstances of a pandemic,
preexisting medical conditions, and other policy exclusions. Consult the insurance carriers
directly for details. Trip insurance or waivers provided by the supplier may not offer
insolvency coverage. No representation or description of the insurance made by our staff
constitutes a binding assurance or promise about the insurance. You agree to hold us
harmless for your election not to purchase travel insurance or for any denial of claim by
travel insurer as it relates to Covid-19 or any other claim under the policy.
10. RATES, BILLING, AND TRIP COSTS [Take off with Lana] cannot guarantee hotel
rates until a deposit is paid and confirmed as per the individual hotel, resort, or villa policy.
Take off with Lana is not responsible for errors on behalf of the hotel which include
but are not limited to an incorrect number of days or nights quoted, meal plans, taxes,
exchange rates, and fees. Take off with Lana does not assume liability for client costs. It
is the responsibility of the individual client to review all costs at the time of booking. If a
service is requested by the client, either by text message, e-mail, phone call or in-person,
the client assumes responsibility for the costs associated with the service, including fees
associated with last-minute changes, deviations, cancellations, and after-hours support.
QUESTIONS
If You require any more information or have any questions about these Terms of Service, please feel free to contact us by email at lana.jainarain@fora.travel
